Protecting our users' personal data is our highest priority. This privacy policy clearly outlines how your information is collected, where it is used, and how it is kept secure.
Welcome to acf365.bet. We understand that sharing personal information online raises a lot of questions about safety. That's why this privacy policy explains in plain language exactly what acf365 does — and doesn't do — with your data.
By creating an account or using acf365's services, you agree to this privacy policy. We recommend reading it once before registering for the first time.
Acf365 collects two types of information — what you provide directly, and what is generated automatically as you use the platform.
| Data type | When It Is Collected | Why it's needed |
|---|---|---|
| Full name | At the time of registration | For identity verification and account creation |
| Date of birth | At the time of registration | Age verification (18+) |
| Mobile number | During registration and payments | For OTP verification and support |
| Email Address | At the time of registration | For notifications and communications |
| Identity Information | During KYC Verification | To verify identity and confirm age |
| Payment information | For deposits/withdrawals | To process transactions |
Acf365 uses your information only for the purposes listed below — nothing more.
Your information is used to keep your account running properly and to complete the KYC process.
Payment information is used to process deposit and withdrawal transactions smoothly.
Data is analyzed to detect suspicious activity and keep the platform secure.
Our support team may access relevant information to resolve your issues quickly.
To suggest games tailored to your preferences and show you relevant offers.
Data may be used to meet licensing authority requirements and fulfill legal obligations.
The acf365 website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect how the site functions.
Acf365 never sells your personal information. However, certain data may be shared in the following limited circumstances:
Only the information necessary to process a transaction is shared with payment partners such as Mobile Pay, Nagad, or your bank.
We may be required to disclose information to comply with a court order or other legal obligation. In such cases, we always aim to share the minimum amount of data necessary.
Certain reports must be submitted to the regulatory authority to maintain our gaming license. These reports contain no personally identifiable information.
Acf365 uses internationally recognized security technology to keep your data safe.
Keep in mind, though — no one can guarantee 100% security on the internet. That's why you should always use a strong password and never share it with anyone.
All data is retained for as long as your account remains active. Following account closure, certain information may be kept for a period of time as required by law.
| Data type | Retention Period |
|---|---|
| Account information | Up to 5 years after account closure |
| Transaction Records | 7 years (legal requirement) |
| KYC Documents | Up to 5 years after account closure |
| Gaming logs | 3 years |
| Cookie data | Up to 12 months maximum |
Once the retention period expires, data is securely deleted or fully anonymized.
As an acf365 user, you have certain important rights over your own information.
To exercise any of these rights, email us at support@acf365.bet. We will respond within 30 days.
Acf365 is strictly not intended for anyone under the age of 18. We do not knowingly collect information from minors. If a minor is found to have created an account, it will be closed immediately and all associated data will be deleted.
Acf365 may update this Privacy Policy from time to time. For significant changes, we will notify you by email or through an in-platform notice. You can always check the "Last Updated" date at the top of the page to see if anything has changed.
Continued use of acf365 after any changes have taken effect will be considered acceptance of the updated policy.
We don't just say your privacy matters to us — we prove it through action.
Every transaction and login session is protected with bank-grade encryption.
Your name, phone number, or payment details are never sold to any third party.
Our security team monitors server and account activity around the clock.
Only authorized personnel can access sensitive data — everything else stays locked.
Independent security experts regularly audit our systems to identify any vulnerabilities.
You can request to update or delete your information at any time from your account settings.
Acf365 respects your privacy. Register today and join Bangladesh's most secure gaming platform.